INTERAPPY PRIVACY POLICY

Last Updated: August 10th 2021

Introduction

We at Interappy, LLC put a lot of work into securing your personally identifiable information and making sure that it is used properly. This policy explains our practices for processing any personally identifiable information that you provide when using our services or visiting our website.

Summary of this policy

Below is a summary of the provisions in this policy. This succinct format should give you a solid overview of how Interappy treats your personally identifiable information.

The Personally Identifiable Information That You Provide Us

We may store certain information that you provide to us when setting up your Interappy account, visiting our website or otherwise using our services. For instance, if you create an Interappy account, we will need your name, company name, email address and password for registration and communication purposes.

The Personally Identifiable Information That We Collect

We may log ‘traffic/session’ information including IP addresses and user agent. We collect session durations and additional activity information.

The Personally Identifiable Information That You Upload

You may use our services to share content containing personally identifiable information. Please use caution and do not upload personally identifiable information of others without their appropriate consent.

What Do We Do With Personally Identifiable Information? 

We maintain our services, make them better and continue developing them, and protect our customers and our services from misuse.

Sharing Personally Identifiable Information with Others

We may sometimes need to share personally identifiable information with others. For example, we may use third party service providers to process payments and send email messages. However, we always handle personally identifiable information with the care described in this privacy policy.

Disclosure of Information to Authorities

We will obey orders and other lawful requirements by authorities to disclose information. 

Aggregated and Analytical Information 

We may aggregate customer data in order to improve our services. Aggregated data is not personally identifiable.

Your Choice 

You may opt-out of our mailing lists and terminate your use of our services. 

Specific Provisions for California Residents 

If you are a California resident, you are entitled to specific privacy rights.

Accessing Your Personally Identifiable Information

At any time you can request access to your personally identifiable information.

Your EU Data Subject Rights

If we process your personal data when you are in the EU, further terms apply to our processing in relation to your rights as a data subject under EU data protection laws. 

Data retention

We may retain certain data in order to provide and improve our services, as further explained in the data retention section of the policy. 

Transfer of Data Outside your Territory

We use cloud based services to store and process data in the European Union and in the United States and may store them at additional sites, at our discretion. These service providers provide us security and confidentiality commitments that adhere to our internal data security policies.

EU-US Privacy Shield 

We are self-certified to the EU-US Privacy Shield Framework, in connection with processing personally identifiable information from EU member states. The U.S. Federal Trade Commission has jurisdiction over our compliance..

Cookies 

We use cookies to make it easier for you to log-in and to facilitate Service activities. Read more.

Security

We implement systems, applications and procedures to secure your personally identifiable information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. Read more.

Dispute Resolution

Contact us at: privacy@interappy.io for any request and complaint. We will make a good-faith effort to resolve any existing or potential dispute with you. If you are an EU data subject, you may refer unresolved complaints to our designated recourse mechanism and invoke arbitration in certain cases.

Changes to this Privacy Policy

We will update our policy from time to time after giving proper notice.

Contact Us

Please contact us at: privacy@interappy.io for further information.

Interappy’s Handling of Your Data in General

Information That You Provide Us

We may receive, store and process personally identifiable information you enter on our website or otherwise provide to us. For instance, when registering for an Interappy account, you provide us with your name, email address and payment information.

Most of the information you provide to us is collected through forms you fill out to contact us or to access the Interappy platform.

Information That We Collect

Like many websites, we may use “cookies” to obtain information when your browser accesses our website.

Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your access device to the Internet; login; e-mail address; password; access device and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform.

When you use our services, we may collect information about your activity on our platform. For example, we may collect information regarding your log-in and log-out time, the duration of your sessions, any content that you tag, upload and download, activity measures and geo-location.

Information That You Upload

The content you upload to our services, whether from your own device or from a cloud-based hosting service, including any data, text, graphic, audio and audio-visual files, may include personally identifiable information. The content that you upload and designate as public will be accessible to others.

Please use caution when uploading the content and avoid any involuntary disclosure of your personally identifiable information or disclosure of sensitive personally identifiable information or disclosure of others’ personally identifiable information without their consent.

What Do We Do With Personally Identifiable Information?

We use the personally identifiable information we collect and receive to provide our services to you and to other customers, to enable the service’s tools and features, to study and analyze the functionality of the services and users’ activities, to provide support, to maintain the services and to make them better.

We will use your email address to contact you when necessary, to send you reminders and to provide you information and notices about our services. We may include commercial and marketing information about our services and other services to the Interappy platform.

We obey the law and expect you to do the same. If necessary, we will use your personally identifiable information to enforce our terms, policies and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies, to collect debts, prevent fraud, misappropriation, infringements, identity thefts and any other misuse of our services.

We commit to process personally identifiable information solely for the purposes described in this policy.

Sharing Personally Identifiable Information with Others

We do not sell, rent or lease your personally identifiable information. We will share your personally identifiable information with service providers and other third parties, if necessary to fulfill the purposes for collecting the information. Any such third party will commit to protect your privacy as required under the applicable law and this policy.

For example, we may share any payment transaction details you provide with third party payment services providers, to securely process and verify your payments. 

Additionally, a merger, acquisition or any other structural change will require us to transfer your personally identifiable information to another entity, as part of the structural change, provided that the receiving entity will comply with this policy.

Disclosure of Information to Authorities

We may need to disclose personally identifiable information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Aggregated and Analytical Information

We use standard analytics tools like Google Analytics to help us analyze how the Interappy platform is being used. The privacy practices of these tools are subject to their own privacy policies and they use their own cookies to provide their service. However, we will only use third party tools whose privacy policies are compatible with our own privacy policy.

When using these tools, we use anonymous, statistical or aggregated information and will share it with our partners only for legitimate business purposes. Such aggregated information does not contain personally identifiable information that we or others can associate specifically to you.

We will share your personally identifiable information only subject to the terms of this policy, or subject to your prior consent.


Your Choice

At any time, you can unsubscribe our mailing lists or newsletters, by accessing our unsubscribe page.

At any time you can stop using our services. Termination of your Interappy account is subject to our terms of service.

At any time, you can exercise your following opt-out options:

  • object to the disclosure of your personally identifiable information to a third party, other than to third parties who act as our agents to perform tasks on our behalf and under our instructions; or

  • object to the use of your personally identifiable information for a purpose that is materially different from the purposes for which we originally collected such information, pursuant to this policy, or you subsequently authorized such use.

You can exercise your choice by contacting us at: privacy@interappy.io.

We request and collect minimal personally identifiable information that we need for the purposes that we describe in this policy. Following the termination or expiration of the Service, we will stop collecting any personally identifiable information from or about you.

Specific Provisions for California Residents

This section applies solely to users of our Service who reside in the State of California.


The personal information that we collect

We generally collect the following categories of personal information:

  • Identifiers and Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, email address and IP address.

  • Commercial information, such as payment details.

  • Internet or other similar network activity.

  • Geolocation data.

  • Inferences drawn from other personal information.

Our business purposes for collecting your personal information

We collect your personal information for various business purposes, such as to provide you with the services and make it better, all as described above under the section titled “What Do We Do With Personally Identifiable Information.”

The categories of sources from which your personal information is collected

We obtain the categories of personal information listed above from various sources, including directly from you and from your activity on our services and from third party service providers, as further described above under the section titled “The Personally Identifiable Information That We Collect.”

The categories of third parties with whom we share your personal information

We may share your personal information with various third parties such as our service providers and our affiliates, as further described above under the section titled “Sharing Personally Identifiable Information with Others.”

The categories of personal information disclosed to said third parties:

The categories of personal information we may disclose to such third parties include:

  • Identifiers and Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, email address and IP address.

  • Commercial information, such as payment details.

  • Internet or other similar network activity.

  • Inferences drawn from other personal information.

  • We do not sell personal information.

Your Rights as a California Resident

You are entitled to the following specific rights under the California Consumer Privacy Act in relation to your personal information:

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. After verifying your request, we will disclose to you:

  • The categories of personal information we collected about you;

  • The categories of sources for the personal information we collected about you;

  • Our business or commercial purpose for collecting that personal information;

  • The categories of third parties with whom we share that personal information;

  • The specific pieces of personal information we collected about you;

  • If we disclosed your personal information for a business purpose, we will provide you with a list which will identify the personal information categories that each category of recipient obtained.

Deletion Rights

You have the right to request that we delete your personal information. Upon confirmation of your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception under applicable law applies.

Exercising Your Rights

To exercise the access, data portability, and deletion rights described above, please submit your request to us by sending an email to: privacy@interappy.io.

Only you or a person authorized to act on your behalf, may make a request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

A request for access can be made by you only twice within a 12-months period.

We cannot respond to your request or provide you with the requested personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use the personal information provided in your request to verify your identity or authority to make the request.

We will do our best to respond to your request within 45 days of its receipt.  If we require more time (up to additional 45 days), we will inform you of the reason and extension period in writing.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures that we provide will only cover the 12-month period preceding receipt of your request.

The response we provide will also explain the reasons for our inability to comply with your request, if applicable.

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or obviously unfounded.  If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.

Accessing Your Personally Identifiable Information

If you find that the information on your account is not accurate, complete or up-to-date, please provide us with the necessary information to correct it.

At any time, you can contact us at: privacy@interappy.io and request to access the personally identifiable information that we keep about you. We will ask you to provide us certain credentials to make sure that you are who you claim to be and to the extent required under the applicable law, will make good-faith efforts to locate your personally identifiable information that you request to access..

If you are eligible for the right of access under the applicable law, you can obtain confirmation from us of whether we are processing personally identifiable information about you, and receive a copy of that data, so that you could:

  • verify its accuracy and the lawfulness of its processing;

  • request the correction, amendment or deletion of your personally identifiable information if it is inaccurate or if you believe that the processing of your personally identifiable information is in violation of the applicable law.

We will use judgement and due care to redact from the data which we will make available to you, personally identifiable information related to others.